摘 要

　　隨著酒店規(guī)模的不斷擴大，客房數(shù)量的急劇增加，有關(guān)客房的各種信息量也在不斷成倍增長。面對龐大的信息量，就需要有客房信息管理系統(tǒng)來提高客房管理工作的效率。
　　本系統(tǒng)采用了asp技術(shù)和Access數(shù)據(jù)庫技術(shù)實現(xiàn)了一個簡單的酒店管理。再本系統(tǒng)里，主要是對客房的信息、經(jīng)營情況及客戶信息的管理。為管理者提供迅速、高效的服務(wù)，減免手工處理的煩瑣與誤差，及時、準確的反映酒店的工作情況、經(jīng)營情況以及顧客對酒店的反饋意見。
　　本系統(tǒng)是一個動態(tài)、交互式、具有在線訂房、酒店系統(tǒng)管理等功能的應(yīng)用系統(tǒng)，它方便、快捷，易與客戶交流，提供最新服務(wù)消息。建立后的系統(tǒng)是一個動態(tài)、交互式、用戶留言等功能的管理系統(tǒng)。
　　
關(guān)鍵詞 酒店/客房管理/客房服務(wù)

HOTLE GUESTROOM MANAGEMENT SYSTEM
　　　　　　　
　　　　　　　
　　　　　　　
ABSTRACT


　　With the constant expansion of the hotel, room number of the sharp increase in the amount of information on a variety of rooms are also constantly doubled. Faced with an enormous amount of information you need to have room to improve information management system for the management of the efficiency of the room.
The system uses asp technology and Access database technology, a simple hotel management. Then the system, mainly for room information, business operation and customer information management. For managers to provide prompt, efficient service, reduction of the cumbersome manual processing and error, timely and accurate reflection of the work of the hotel, the hotel operation and customer feedback.
The system is a dynamic, interactive, with online booking, hotel management and other functions of the system applications, it convenient, fast and easy communication with customers to provide the latest service information. After the establishment of the system is a dynamic, interactive, user message management system and other functions.

KEY WORDS Hotel，Hotel Management，Room Service