諾基亞解決問(wèn)題七步法程序NOKIA 7諾基亞七步法Is a systematic 7-step method for finding & implementing solutions to problems.是一套有七個(gè)步驟的系統(tǒng)方法,用于找出問(wèn)題及實(shí)施對(duì)策. Aims at eliminating the root cause of the problem. 目的在于消除問(wèn)題的根本原因Prevents the problem re-occuring. 預(yù)防問(wèn)題的重..