摘 要

隨著全球經(jīng)濟的快速發(fā)展，市場競爭瞬息萬變，企業(yè)在商業(yè)活動中越來越追求商業(yè)文件、樣品及高精物品的快速、安全的到達;消費者則追求足不出戶便能購買到所需的日常用品，市場的旺盛需求使傳統(tǒng)的貨物運輸服務產(chǎn)生了一種具有快速、門到門兩個特點的服務方式—快遞服務。
中國加入WTO后，國際貿(mào)易的繁榮、外資引進的增加、西部開發(fā)都將刺激空運貨物的增加，從而為快遞業(yè)的發(fā)展提供契機。另外，電子商務激增將需要大量的門到門服務，這些都為快遞業(yè)提供了廣闊的發(fā)展空間。然而，跨國快遞公司的紛紛涌入使中國快遞業(yè)面臨著嚴峻考驗。
本文立足于快遞業(yè)的發(fā)展問題研究，在簡單的闡述了快遞的概述后, 結(jié)合我國快遞業(yè)的現(xiàn)狀,和我國的現(xiàn)有制度及經(jīng)濟實力,分析了我國快遞業(yè)的發(fā)展趨勢。進一步分析了XX郵政快遞業(yè)在發(fā)展過程中出現(xiàn)的問題，根據(jù)現(xiàn)有存在的問題進行具體的決策分析。為了使XX郵政快遞公司在競爭中立于不敗之地，本文在分析快遞業(yè)所存在的問題的基礎上，提出了快遞業(yè)謀求發(fā)展的措施和從戰(zhàn)略角度出發(fā)，提出應付激烈競爭的對策。

關鍵詞：快遞業(yè)，發(fā)展，研究


Abstract
With the rapid development of world economy and the tough change of market competition, enterprises require more and more fast and safe delivery of business documents and samples. In the meantime, costumers are seeking for shopping without leaving houses. Above two aspects engender a new service means-express service, to meet the bloom demand of market, which is with the character of fast speed and door-door.
With the China's entrance of WTO, the prosperity of foreign trade, the increasing of foreign investment and the development of West will surely stimulate the air transportation, which will benefit for express service. Besides, the blooming of electronic business will make express service necessary for door-door service, which leaves express service more space to develop. While, the multinational corporations' swarming into China make China's express service face a serious situation.
In this paper, based on the express industry in the development of research, in a simple overview of the Express, the combination of the status quo of China's express delivery industry, and our existing system and the economic strength, analysis of China's express delivery industry trends. Further analysis of the EMS industry Donning the process of development problems, according to the existing problems in specific decision-making analysis. In order to Donning Express Post in an invincible position in the competition, the paper industry in the analysis of delivery problems on the basis of the express delivery industry, seeking to put forward the development of measures and from a strategic point of view, put forward measures to cope with fierce competition.

Key words: Express Service, Development, Research

目錄
摘 要 1
Abstract 2
第1章緒論 5
1.1本文的研究背景和意義 5
1.2國內(nèi)外的研究現(xiàn)狀 5
1.3本文的研究內(nèi)容 6
第2章快遞的概述 7
2.1快遞的概念及分類 7
2.1.1快遞的概念 7
2.1.2快遞的分類 7
2.2快遞的業(yè)務范圍 8
2.3快遞在我國物流業(yè)發(fā)展中的作用 8
第3章 XX郵政快遞業(yè)發(fā)展過程中出現(xiàn)的問題分析 10
3.1我國快遞業(yè)的現(xiàn)狀 10
3.1.1市場需求分析 10
3.1.2國際快遞公司在中國的發(fā)展現(xiàn)狀 11
3.1.3國內(nèi)快遞公司的發(fā)展現(xiàn)狀 12
3.1.4XX郵政快遞業(yè)務發(fā)展現(xiàn)狀 13
3.2XX郵政快遞業(yè)務開展中存在的問題 13
3.2.1XX郵政快遞業(yè)市場規(guī)范中存在的問題 13
3.2.2XX郵政存在的信息技術落后問題 14
第4章XX郵政快遞業(yè)謀求發(fā)展的對策和措施 16
4.1XX郵政快遞業(yè)發(fā)展的競爭對策 16
4.1.1 建立現(xiàn)代管理體制 16
4.1.2尋求競爭對策 17
4.2XX郵政快遞業(yè)謀求發(fā)展的措施 19
4.2.1利用SWOT分析模型 19
4.2.2.XX郵政快遞網(wǎng) 20
4.2.3XX郵政快遞的服務網(wǎng)絡建設 21
4.2.3提高快遞服務質(zhì)量 22
結(jié)論 23
參考文獻 24
致謝 25