1. Human Resource Management at Work
What Is Human Resource Management
To understand what human resource management is, we should first review what managers do. Most experts agree that there are five basic functions all managers perform' planning, organizing, staffing, leading, and controlling. In total, these functions represent the management process. Some of the specific activities involved in each function include:
Planning: Establishing goals and standards; developing rules and procedures; developing plans and forecasting—predicting or projecting some future occurrence.
Organizing: Giving each subordinate a specific task; establishing departments; delegating authority to subordinates; establishing channels of authority and communication; coordinating the work of subordinates.
Staffing: Deciding what type of people should be hired; recruiting prospective employees; selecting employees; setting performance standards; compensating employees; eva luating performance; counseling employees; training and developing employees.
Leading: Getting others to get the job done; maintaining morale; motivating subordinates.
Controlling: Setting standards such as sales quotas, quality standards, or production levels; checking to see how actual performance compares with these standards; taking corrective action as needed.
In this book, we are going to focus on one of these functions: the staffing, personnel management, or (as it's usually called today) human resource (HR) management function. Human resource management refers to the practices and policies you need to carry out the people or personnel aspects of your management job. These include:
Conducting job analyses (determining the nature of each employee's job)
Planning labor needs and recruiting job candidates
Selecting job candidates
Orienting and training new employees
Managing Wages and Salaries (how to compensate employees )
Providing incentives and benefits
Appraising performance


1. 人力資源管理工作
什么是人力資源管理
了解人力資源管理，首先要審查管理人員。大多數(shù)專家一致認(rèn)為，有五個(gè)基本職能的所有管理人員執(zhí)行的規(guī)劃、組織、人員配備、領(lǐng)導(dǎo)和控制?？傊?，這些職能描繪了管理的步驟。一些參與了每個(gè)功能的具體活動(dòng)包括：
規(guī)劃：確定目標(biāo)和標(biāo)準(zhǔn)；發(fā)展中國(guó)家的規(guī)則和程序；發(fā)展計(jì)劃和預(yù)報(bào)——預(yù)測(cè)或預(yù)測(cè)未來(lái)的一些情況。
組織：給每個(gè)下屬的具體任務(wù)；建立部門(mén)；給下屬權(quán)力；建立權(quán)威和交流的渠道；協(xié)調(diào)下屬的工作。
人員編制：決定什么類(lèi)型的人應(yīng)該雇用；招募潛在雇員；選擇雇員；制定的性能標(biāo)準(zhǔn)；補(bǔ)償雇員；評(píng)價(jià)性能；輔導(dǎo)員工；培訓(xùn)和發(fā)展員工。
領(lǐng)導(dǎo)：讓別人來(lái)完成任務(wù)；保持士氣；激勵(lì)下屬。
控制：設(shè)置標(biāo)準(zhǔn)，如銷(xiāo)售定額、質(zhì)量標(biāo)準(zhǔn)或生產(chǎn)水平；查看實(shí)際的執(zhí)行情況是否符合這些標(biāo)準(zhǔn)；需要時(shí)采取糾正行為。
在這本書(shū)中，我們將重點(diǎn)放在其中的一個(gè)職能：人員編制、人事管理，或者（現(xiàn)在的說(shuō)法是）人力資源（HR）管理職能。人力資源管理指的是您需要進(jìn)行的人或人員方面的管理工作的做法和政策。這些包括：
進(jìn)行就業(yè)分析（確定的性質(zhì)，每個(gè)員工的工作）
規(guī)劃勞動(dòng)力需求和招聘職位候選人
選擇應(yīng)聘者
定向和培訓(xùn)新雇員
管理工資和薪金（如何補(bǔ)償雇員）
提供獎(jiǎng)勵(lì)和福利
績(jī)效評(píng)價(jià)