the to improve the satisfaction and performance.doc
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the to improve the satisfaction and performance,content pagechapter 1 introduction41.1chapter introduction41.2preface41.3background information51.4research objective and why chose this topic71.5 research obje...
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此文檔由會員 樂吉吉 發(fā)布
Content page
CHAPTER 1 INTRODUCTION 4
1.1 Chapter introduction 4
1.2 Preface 4
1.3 Background Information 5
1.4 research objective and why chose this topic 7
1.5 Research objectives 8
1.6 structure of this dissertation 9
1.7Chapter summary 10
CHAPTER 2REVIEW OF LITERATURE 10
2.1 chapter introduction 10
2.2 job satisfaction and job dissatisfaction 11
2.21 Definition of job satisfaction and job dissatisfaction 11
2.22 Models of job satisfaction 13
2.23Measuring job satisfaction 15
2.3 Motivation 16
2.31 Abraham Maslow’s Hierarchy of need theory 16
2.32 Herzberg’s Motivation theory 18
2.33 use of motivation theory for this dissertation 20
2.4 Job Design 21
2.4 Communication 24
2.41 The importation of effective communication 24
2.42 listening skills 25
2.43 Languages 26
2.44 cultures 27
4.45 critical thinking 27
2.46 communication channels 28
2.5. Training 29
2.51 Definition of training 29
2.52 Systematic training process 30
2.53 The reason for training and development is important to Shanghai making-paper Limited Company 36
Chapter 3 Research Methods 37
3.1 Description of the Instrument 38
3.2 Population and Sample 38
3.3 Research Design and Procedures 38
3.4 Limitations 38
Chapter 4 Results finding-questionnaire 38
4.1 Salary and benefit 38
4.2 Training 38
4.3 Communication 38
4.4 Working environments 38
Chapter 5 result finding-in depth interview 38
Chapter 6Summary and Recommendations 38
6.1 Conclusion from the Findings 38
6.2 Recommendations 38
References 39
CHAPTER 1 INTRODUCTION 4
1.1 Chapter introduction 4
1.2 Preface 4
1.3 Background Information 5
1.4 research ob
1.5 Research ob
1.6 structure of this dissertation 9
1.7Chapter summary 10
CHAPTER 2REVIEW OF LITERATURE 10
2.1 chapter introduction 10
2.2 job satisfaction and job dissatisfaction 11
2.21 Definition of job satisfaction and job dissatisfaction 11
2.22 Models of job satisfaction 13
2.23Measuring job satisfaction 15
2.3 Motivation 16
2.31 Abraham Maslow’s Hierarchy of need theory 16
2.32 Herzberg’s Motivation theory 18
2.33 use of motivation theory for this dissertation 20
2.4 Job Design 21
2.4 Communication 24
2.41 The importation of effective communication 24
2.42 listening skills 25
2.43 Languages 26
2.44 cultures 27
4.45 critical thinking 27
2.46 communication channels 28
2.5. Training 29
2.51 Definition of training 29
2.52 Systematic training process 30
2.53 The reason for training and development is important to Shanghai making-paper Limited Company 36
Chapter 3 Research Methods 37
3.1 Desc
3.2 Population and Sample 38
3.3 Research Design and Procedures 38
3.4 Limitations 38
Chapter 4 Results finding-questionnaire 38
4.1 Salary and benefit 38
4.2 Training 38
4.3 Communication 38
4.4 Working environments 38
Chapter 5 result finding-in depth interview 38
Chapter 6Summary and Recommendations 38
6.1 Conclusion from the Findings 38
6.2 Recommendations 38
References 39
