杭州高星級飯店清潔保養(yǎng)的現(xiàn)狀和對策的分析

Hangzhou high-star hotel cleaning and maintenance of the status quo and countermeasures analysis

 包括論文，開題報告，任務(wù)書，文獻綜述，外文翻譯

摘要：隨著經(jīng)濟的發(fā)展和人們生活水平的不斷提高，短短幾年，杭城的高星級飯店數(shù)量快速增加，飯店的規(guī)模不斷擴大，飯店內(nèi)部的裝潢、設(shè)施幾近奢侈。如何更快收回投資并且開始從中獲利，不能僅僅只依靠飯店的銷售。2009年金融風暴已經(jīng)擴展到了全球，很多國家的旅游業(yè)和飯店業(yè)都受到了不同程度的沖擊，我國飯店業(yè)也不例外，不少飯店投資者和經(jīng)營者已經(jīng)感到一定的壓力。此時，高層管理者開始意識到專業(yè)清潔保養(yǎng)對飯店持續(xù)經(jīng)營的重要性。但是，現(xiàn)在許多飯店清潔保養(yǎng)工作的現(xiàn)狀與其重要性不成正比。本文基于對杭城幾家高星級飯店的清潔保養(yǎng)工作的調(diào)查，淺談杭城高星級飯店的清潔保養(yǎng)現(xiàn)狀，并由此提出一些反思和建議。

Abstract: With economic development and people's living standards continue to improve, a few short years, the high star-rated hotels Hangcheng a rapid increase in quantity, expanding the size of hotel, restaurant internal decoration, almost extravagant facilities. How to start faster recovery of investment and profit, should not only rely on only restaurant sales. Financial storm in 2009 has been extended to a global, a lot of country tourism and hotel industry are subject to varying degrees of impact on our country hotel industry is no exception, and many hotel investors and operators must have felt the pressure. At this point, executives are beginning to realize major cleaning and maintenance of the hotel the importance of continuing operations. However, much of the hotel cleaning maintenance the status quo is not directly proportional to its importance. Based on the high-stars hotel Hangzhou several cleaning and maintenance work of investigation, of Hangzhou High-stars hotel cleaning maintenance the status quo, and thus offer some reflection and recommendations.

關(guān)鍵詞：清潔保養(yǎng); 高星級飯店; 金融危機；人力資源

Key words：Clean maintenance; High star-level hotel; Financial crisis; Human resources