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what is an ERP ？
Abstract. Though enterprise resource planning (ERP) has
gained some prominence in the information systems (IS)
literature over the past few years and is a signi®cant
phenomenon in practice, through (a) historical analysis, (b)
meta-analysis of representative IS literature, and (c) a survey of
academic experts, we reveal dissenting views on the phenomenon.
Given this diversity of perspectives, it is unlikely that at
this stage a broadly agreed de®nition of ERP can be achieved.
We thus seek to increase awareness of the issues and stimulate
further discussion, with the ultimate aim being to: (1) aid
communication amongst researchers and between researchers
and practitioners; (2) inform development of teaching materials
on ERP and related concepts in university curricula and in
commercial education and training; and (3) aid communication
amongst clients, consultants and vendors. Increased transparency
of the ERP-concept within IS may also bene®t other
aligned ®elds of knowledge.
Key Words. transaction processing systems, management information
systems, management support systems, production
planning information systems, information system evolution,
enterprise resource planning, literature review