軟件開(kāi)發(fā)質(zhì)量管理提升系統(tǒng)SDIMS咨詢與通訊子系統(tǒng)
1.5萬(wàn)字 53頁(yè)
包括程序代碼


摘 要
軟件開(kāi)發(fā)質(zhì)量管理是為了使軟件項(xiàng)目能夠按照預(yù)定的成本、進(jìn)度、質(zhì)量順利完成，從而對(duì)成本、人員、進(jìn)度、質(zhì)量、風(fēng)險(xiǎn)等進(jìn)行分析和管理的活動(dòng)。為了對(duì)軟件開(kāi)發(fā)進(jìn)行有效的管理，新太軟件開(kāi)發(fā)質(zhì)量管理提升系統(tǒng)，以下簡(jiǎn)稱Suntek-SDIMS，正是基于目前軟件開(kāi)發(fā)企業(yè)的現(xiàn)狀，結(jié)合了新太的軟件項(xiàng)目管理經(jīng)驗(yàn)（SPMS）而設(shè)計(jì)開(kāi)發(fā)的一套管理平臺(tái)，來(lái)幫助企業(yè)提高軟件開(kāi)發(fā)管理質(zhì)量。
Suntek-SDIMS以軟件開(kāi)發(fā)生命周期為中心，基于軟件工程過(guò)程和項(xiàng)目管理過(guò)程兩個(gè)方面來(lái)構(gòu)建軟件開(kāi)發(fā)管理工具，為項(xiàng)目組、高級(jí)管理者提供方便有效的項(xiàng)目計(jì)劃、任務(wù)跟蹤、問(wèn)題處理、需求管理、缺陷管理、配置管理、質(zhì)量管理、培訓(xùn)等工具。
咨詢模塊結(jié)合系統(tǒng)知識(shí)庫(kù)，通過(guò)知識(shí)庫(kù)解答和統(tǒng)計(jì)有關(guān)軟件開(kāi)發(fā)過(guò)程中的任何問(wèn)題。咨詢模塊負(fù)責(zé)解答用戶在項(xiàng)目開(kāi)發(fā)過(guò)程中遇到的問(wèn)題，除了普通知識(shí)解答，咨詢模塊還有多個(gè)功能，一是回復(fù)項(xiàng)目相關(guān)問(wèn)題，如用戶想知道項(xiàng)目進(jìn)度如何時(shí)，可以直接使用咨詢系統(tǒng)向助手詢問(wèn)“項(xiàng)目進(jìn)度怎么樣了”，系統(tǒng)會(huì)詳細(xì)回答用戶的問(wèn)題，并告訴你有多少任務(wù)已經(jīng)完成，多少任務(wù)未完成，有什么重要任務(wù)需要優(yōu)先處理。二是統(tǒng)計(jì)數(shù)據(jù)，用戶可以直接向咨詢系統(tǒng)詢問(wèn)統(tǒng)計(jì)的數(shù)據(jù)，比如“項(xiàng)目有多少測(cè)試人員”這樣的問(wèn)題，系統(tǒng)給出回復(fù)的同時(shí)，提供鏈接讓用戶知道這些測(cè)試人員的姓名。三是執(zhí)行功能，用戶向系統(tǒng)輸入“打開(kāi)我的任務(wù)列表”，系統(tǒng)自動(dòng)轉(zhuǎn)到任務(wù)管理，用戶便可以進(jìn)行任務(wù)管理的操作。
通訊模塊是系統(tǒng)重要的一部份，功能有即時(shí)通訊，歷史記錄，文件傳送，圖片傳送，屏幕截圖，遠(yuǎn)程桌面。異地開(kāi)發(fā)人員在開(kāi)發(fā)過(guò)程使用即時(shí)通訊來(lái)聯(lián)系，知道項(xiàng)目進(jìn)展情況。而客戶使用通訊模塊可以向軟件開(kāi)發(fā)人員進(jìn)行遠(yuǎn)程桌面連接，開(kāi)發(fā)人員通過(guò)遠(yuǎn)程桌面幫助客戶解決軟件產(chǎn)品使用中的問(wèn)題。同時(shí)通訊模塊是SDMIS系統(tǒng)各個(gè)模塊的連接點(diǎn)，系統(tǒng)相關(guān)功能貫穿整個(gè)系統(tǒng)，通過(guò)此功能主管可以查看各開(kāi)發(fā)人員的任務(wù)，可以向開(kāi)發(fā)人員分配任務(wù)，某個(gè)重要的任務(wù)系統(tǒng)會(huì)自動(dòng)進(jìn)行任務(wù)提醒。
關(guān)鍵詞： 軟件質(zhì)量提升； 即時(shí)通訊；中文分詞


Suntek-SDMIS consultation and communications subsystem design and implementation


Abstract
The quality management in software development is to insure the software project s favorable complete within the cost, schedule, quality, then at the same time analysis and management the cost, schedule, quality and risk. In order to develop software effectively， Suntek software development quality improve management system, hereinafter referred Suntek-SDIMS, is based on current status of software enterprises, help enterprises improve the quality of management in software development, combining project management experience (SPMS) and the design of software management platform.
Suntek-SDIMS, bases on software development life cycle, constructs two sides, process of software engineering and project management, for the project team and Senior managers.It provides convenient and effective development in projects.It contains tasks tracking, bug management, defect management, configuration management, quality management, training and other tools.
Consultation modules combine knowledge database, answer and process any problems in software developmen though knowledge database. Consultation module is to answer questions encountered when users development software in the project, in addition to general knowledge answering, there are several functions in consultation module, first response project related issues, such as users would like to know how is the progress of the project, he can direct access the Help System and ask, "how is the project progress", the system will reply to users in detail, and tell you how many tasks have been completed, how many of unfinished tasks, what are the important tasks of priority. Second, statistical data, users can asked directly to the Consultation System to statistical data, for example, "number of testing engineer in project", the system give links to get the names of the testing engineer. Third, the implementation of functions, user input to the system, "opened my task list", the system automatically open the task management, Users will start the task management operation.
Communications module is an important part of SDMIS, it contain function of instant communications, the historical record, file transfer, picture transmission, screenshots, Remote Desktop. Romote development staff in the development can use instant communication, get contract the progress of the project. And the customer can use communications module to get help from software developers though remote desktop, to solve issues of software products. communications module is link point of SDMIS system, system-related functions throughout the system, this function can check the tasks of staff in development of the mandate, and allocate tasks to the staff. The certain important task system will automatically reminded.

Key words: software quality improvement; intenet message; the Chinese phrase Separation

目 錄

1.緒論 1
1.1 選題背景及目的 1
1.1.1 選題背景 1
1.1.2 選題目的 1
1.2 國(guó)內(nèi)外研究狀況 2
1.2.1 Msn Message的聊天機(jī)器人小布 2
1.2.2 集成工具Firefly與SDMIS比較 3
1.3 課題研究方法 4
1.4 系統(tǒng)及開(kāi)發(fā)環(huán)境 4
1.5 論文構(gòu)成及研究?jī)?nèi)容 4
2模塊需求分析 6
2.1 咨詢模塊需求分析 6
2.2 通訊模塊需求分析 7
3模塊的設(shè)計(jì) 8
3.1 咨詢模塊總體設(shè)計(jì) 8
3.1.1 中文分詞的原理 8
3.1.2 中文分詞和咨詢系統(tǒng) 9
3.1.2 詞語(yǔ)的匹配 10
3.2 通訊模塊總體設(shè)計(jì) 13
3.2.1 界面 13
3.2.2 功能 13
3.3 咨詢模塊詳細(xì)設(shè)計(jì) 13
3.3.1 自動(dòng)回復(fù) 14
3.3.2 統(tǒng)計(jì)數(shù)據(jù) 14
3.3.3 執(zhí)行功能 15
3.4 通訊模塊詳細(xì)設(shè)計(jì) 15
3.4.1 界面 15
3.4.2 功能 16
3.5 數(shù)據(jù)庫(kù) 16
3.5.1 語(yǔ)句庫(kù) 16
3.5.2 回復(fù)句庫(kù) 17
3.5.3 詞庫(kù) 17
3.5.4 消息信息數(shù)據(jù)庫(kù) 18
3.5.5 消息本體數(shù)據(jù)庫(kù) 18
4模塊的實(shí)現(xiàn) 19
4.1 咨詢模塊的實(shí)現(xiàn) 19
4.1.1 客戶端 19
4.1.2 服務(wù)端 19
4.1.3 結(jié)果過(guò)多的處理方法 20
4.1.4 最終界面 20
4.2 通訊模塊的實(shí)現(xiàn) 23
4.2.1消息通訊 23
4.2.2文件傳送 25
4.2.3圖片傳送 26
4.2.4屏幕截圖 26
4.2.5遠(yuǎn)程桌面 27
4.2.6系統(tǒng)結(jié)合功能 28
5 結(jié)論 30
致謝 31
參考文獻(xiàn) 32
附錄 33
1咨詢模塊客戶端代碼 33
1.1咨詢模塊執(zhí)行功能 33
1.2客戶端發(fā)送代碼 36
1.3客戶端執(zhí)行解析后的功能 38
2通訊模塊部分代碼 42
2.1顯示即時(shí)消息 42
2.2遠(yuǎn)程桌面 45
2.3發(fā)送本地屏幕 46
2.4模擬鍵盤(pán)操作遠(yuǎn)程桌面 46




參考文獻(xiàn)
[1] 夏景仁,趙曉明．利用信息化平臺(tái)整合網(wǎng)絡(luò)時(shí)代的項(xiàng)目管理[J]．施工技術(shù)，2005
[2] 彭力,汪秉文．即時(shí)通訊軟件服務(wù)器的設(shè)計(jì)與實(shí)現(xiàn)[J]． 微機(jī)發(fā)展．14卷，2004
[3] 中文搜索引擎技術(shù)揭秘：中文分詞[EB/OL]
[4] liang．中文分詞的一個(gè)例子[EB/OL]
[5] 龐怡,許洪光,姜掾． 即時(shí)通訊工具現(xiàn)狀及發(fā)展趨勢(shì)分析[J]． 科技情報(bào)開(kāi)發(fā)與經(jīng)濟(jì) 16卷，2006-03
[6] 周建軍．企業(yè)級(jí)即時(shí)通訊技術(shù)及應(yīng)用[J]． 網(wǎng)絡(luò)通訊與技術(shù)，2004-02



附錄
1咨詢模塊客戶端代碼
1.1咨詢模塊執(zhí)行功能
{==============================================================
@pro ExecuteSysFunction
@date 2006-11
@desc 客戶端解析并執(zhí)行功能
==================================================================}
procedure TfrmprojectChat.ExecuteSysFunction(A_FunctionCode:string);
var
FieldStr,sSQL,AfterOpenType:string;
begin
if uppercase(leach(A_FunctionCode))='F1' then //系統(tǒng)設(shè)置
begin
......